This accessibility statement applies to the www.keravanenergia.fi and www.sipoonenergia.fi websites and it was last updated on 01.01.2021. The service is governed by the Finnish Act on the Provision of Digital Services (306/2019), which requires that public online services must be accessible. Digital services of energy companies must meet the AA-level of the WCAG criteria.
The website meets the accessibility requirements of WCAG criteria at AA-level. The assessment of the criteria is based on the evaluation and testing done by the website’s administrator.
1. Outside of the legistlation
Content published within the service by users or any possible outside entity, that are not generated, authorized or financed by the service provider.
If you detect any possible accesibility issued on the website, first give us, the administrator, feedback. Response may take up to 14 days. If you are not satisfied with the answer or do not receive and answer within two weeks, you can submit a complaint to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency contains more detailed information how to submit a complain and how they process them.
Regional State Administrative Agency of Southern Finland
Supervisory Unit for Web Accessibility
https://www.webaccessibility.fi/
saavutettavuus(at)avi.fi
telephone (exchange): 0295 016 000